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IT managers need reliable maintenance and support for all systems, spanning multiple environments. CCS provides comprehensive maintenance and support services for IBM iSeries, pSeries and xSeries, HP 9000 Series 800 and 700, and Sun Sparcserver/Solaris based servers and workstations. Our call center and consulting group also supports IBM/AIX, HP/UX and Sun Solaris Operating Systems and all associated middleware. We also offer support on Lotus, Tivoli, Websphere, VMware, HP OpenView, Veritas and other partner products. CCS Enterprise support service offerings include:
- 24x7 telephone support
- On-site server support
- 24X7 application support
- Performance Tuning
- High availability/disaster recovery services (remote and on-site)
- Technology transition and installation support
- Hardware and software upgrades
IBM Maintenance Consolidation Program - Using a complete list of machines with serial numbers provided by you on a location basis, we analyze the current status of each of your machines, including existing maintenance contracts and warranties. We can then combine all IBM, HP and Sun equipment into one, prepaid maintenance contract that will offer significant savings due to discounts available on a one to three year agreement. This means you don't have to worry about increasing maintenance fees, and are guaranteed one low rate for all your maintenance requirements.
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